1. Scope of this policy
This Privacy Policy applies to Jackpotpilotuk, an independent editorial comparison website focused on licensed UK casinos. It explains how we collect, use, store and disclose personal data when you visit our site, interact with our pages or contact us directly. It does not govern the privacy practices of any third-party operator, payment provider or external service that you may visit after leaving our website.
2. Data we may collect
When you browse the site, we may collect technical and usage data such as browser type, approximate device information, pages viewed, referral source, date and time of visit, IP-derived location at a broad level and interaction patterns on the site. If you contact us by email, we may also collect the details you choose to provide, including your name, email address and the content of your message. We do not ask users to create accounts on this website, and we do not knowingly collect payment details for our own use.
3. How we use personal data
We use data to operate the website, understand how visitors use our content, maintain security, respond to enquiries, prevent misuse and improve layout, wording and navigation. We may also use aggregated analytics to understand which pages help readers most and which sections require updating. Where a visitor has provided contact details, we use those details only to respond to the specific communication unless a different purpose is clearly stated and lawful.
4. GDPR lawful bases
For users in the UK and EEA, our processing of personal data relies on recognised lawful bases under the GDPR framework. These may include legitimate interests, such as operating, securing and improving the website, as long as those interests are not overridden by your rights and freedoms. We may also rely on consent where required, especially for non-essential cookies or similar technologies, and on the necessity of processing communications when you contact us and expect a reply.
5. Cookies and similar technologies
We use cookies and comparable technologies to support site functionality, remember consent choices and understand basic usage trends. Our cookie practices are described in more detail in the separate Cookie Policy, which should be read together with this document. Non-essential cookies should not be placed until an appropriate consent signal has been received where consent is required by law.
6. Data sharing
We may share personal data with service providers that help us host the website, secure infrastructure, measure usage or process communications. Those providers are expected to process data only on our instructions and only for the services they perform. We may also disclose information when required to comply with legal obligations, protect our rights, investigate misuse or respond to lawful requests from regulators or other public authorities.
7. Retention periods
We keep personal data only for as long as it is reasonably needed for the purpose for which it was collected. Technical logs may be retained for a limited period to support security, troubleshooting and operational analysis. Email correspondence may be retained for longer where needed to resolve a request, maintain records of a complaint or comply with legal responsibilities. Once data is no longer needed, we aim to delete it or anonymise it.
8. International transfers
Some service providers may store or process data outside the UK. When that happens, we aim to use providers and transfer mechanisms that offer an appropriate level of protection, such as contractual safeguards or other recognised legal tools. No method of transfer is entirely without risk, but we take reasonable steps to ensure that personal data remains protected when it moves across borders.
9. Security measures
We use reasonable technical and organisational measures intended to protect the personal data under our control. Those measures may include access controls, limited administrator access, secure connections and monitoring for misuse. Even so, no internet-based system can guarantee absolute security, and users should understand that transmitting information online always carries some degree of risk.
10. Your rights
Depending on your location and applicable law, you may have the right to request access to your personal data, ask for correction, request deletion, object to certain processing, request restriction, withdraw consent where processing depends on consent and, in some cases, request data portability. You may also have the right to complain to a relevant supervisory authority if you believe your data has been handled unlawfully. We will consider requests in line with applicable legal requirements and may ask for enough information to verify identity before taking action.
11. Age policy
This website is intended only for adults aged 18 and over. We do not knowingly target or collect personal data from children. If we become aware that a person under 18 has provided personal data to us, we will take reasonable steps to delete that information unless we are required to retain it for legal reasons.
12. Policy updates and contact
We may update this Privacy Policy from time to time to reflect operational changes, legal developments or adjustments to the services we use. When we make material changes, the updated version will be posted on this page with the revised text taking effect from publication. Questions, access requests or privacy concerns can be sent to privacy@jackpotpilotuk.co.uk.